Client Request (CR)

Client Request

Client Request. The fastest way to connect with the help you need.

At UWM, we understand that greater transparency, faster response times and better tracking are essential to serving you and your borrowers. Our new service portal, Client Request, or CR, lets you:

  • Connect directly to the right UWM team or team member
  • See all comments made by team members regarding your request
  • Track and resolve your request within four business hours
  • Keep a request open until you’re 100% satisfied

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