Our tools were created with the goal of transparency. Giving our partners complete access to all the information they need through the loan process allows them to be more successful and confident with their own clients. Our CEO and President, Mat, embodies our model of openness on a daily basis. He spends time each day coaching our team members on the floor and offering advice on how to solve any issues they may be experiencing.
We are leaders in the mortgage industry, not just for our superior client service, but also for how we incorporate innovative technology to make our partners’ lives easier and their businesses more successful. Our online Broker portal, EASE, is the main hub where our partners can access tools and exclusives only UWM can offer, such as UTrack (a tool to empower real estate agents to track their buyer’s loan progress), our Income Calculator (the same one used by our underwriters), and more.
We are a learning company; we are constantly striving to improve and become better at what we do. We coach our team members through consistent training, and in fact, all new Account Executives spend 200 hours in training prior to working with clients so they can be prepared for total success. We also offer training services to our partners via webinars and our exclusive tools.