Sales

Our Sales team is focused on one goal: relationships.

Sales

Our Sales team is redefining the industry by getting to know you and your business. And we're committed to making your life easier every step of the way by guiding you, coaching you, supporting you and championing your success. Your dedicated inside account executive will keep you up-to-date on our latest products, services and technology so that you can make the most of your partnership with UWM. And they'll give you all the tools you need make your and your borrowers' dreams come true.

Underwriting

We beat the industry standard for the underwriting process by 20 days.

Underwriting

Our team of 450+ underwriters has a single focus: client service. We know that great communication and making ourselves completely accessible is what sets our underwriting process apart. Our people are solutions-oriented, working tirelessly to make sure your loans close as quickly as possible. In fact, we close most loans two to three times faster than most other lenders, usually in 15 days or less. And we do it while providing a level of service the industry has never seen before.

Pronto

A solutions-focused client service think tank made up of experts from every discipline.

Pronto

At UWM, Pronto is a solutions-focused client service think tank dedicated to making sure your toughest questions get answered, your trickiest circumstances get resolved and your highest expectations are met. Pronto is much more than a help desk. They don't exist solely to solve problems. They work hand-in-hand with your account executive to provide a level of service, support and guidance that goes far beyond any other lender so that your loans stay on track and you look like the hero.

Training

The main ingredient for our success.

Training

We make sure every single team member at UWM is on top of their game, on top of the industry and always ahead of the curve. As the professors of the company, a big part of our job is to educate our teams so that they can better serve you. We also help train clients like you though Success Track, with complimentary programs for broker owners, LOs and processors. We're the all-stars in the industry because we are continually fine-tuning our playbook to deliver exceptional client service.

Operations/ Administration

The stars behind the scenes.

Operations/ Administration

Before a movie can ever make it to the big screen, there's a great deal of behind-the-scenes work that makes the production possible. At UWM, that important but often unrecognized role is played by our Operations and Administration teams. They work around the clock to keep our company functioning smoothly so we can focus on you, our clients. Their names might not be in bright lights up on the marquis, but they are truly superstars at everything they do - and they do it all for you.

Technology

We never stop innovating.

Technology

At UWM, we focus so much on technology that some might call us obsessed. That's because we never stop innovating. We're constantly looking for new ways to make your job easier and our processes simpler and faster. If there's a better way of doing things, we'll find it. If the technology doesn't exist, we'll build it from scratch. Our Technology team works closely with our broker partners to understand what you want and what you need to take your business to the next level - often before you do.

Marketing

The creative genius behind our brand - and yours.

Marketing

The UWM Marketing team fuels creativity for our company as well as yours. Everything you see, from this website to our social networking, customizable marketing materials and throughout the entire broker experience, was created to deliver an unforgettable experience for you. Not only do they put their creative minds to work for your business, they're also focused on helping to grow the wholesale channel through PR efforts and other initiatives that show home buyers why brokers are better.

Closing

The last stop of the loan - and the one that will bring you back.

Closing

The UWM Closing team represents the last step. The finish line. The end zone where you get to do your victory dance. Our job is to make sure those final few yards go as quickly and smoothly as possible while providing an out-of-this-world experience. We know how important the closing process is for both you and your borrowers. So we make sure your dedicated closing team is available to you when you need them with the kind of direct communication that wows your clients and helps you get referrals.

Legal/ Compliance

Our legal experts help us stay on track in a constantly evolving industry.

Legal/ Compliance

Being in the mortgage industry means that you have more guidelines to follow than a library has books. You'd need a team of legal experts to keep track of it all. Thankfully, UWM has one of the best. Our Legal and Compliance team keeps us in line and following the rules. Not only do they stay on top of industry guidelines, they guide our company through the maze of regulations, handle audits, review contracts and translate everything into plain English for those of us who didn't take the bar.

Team Member Services

We support our people to make they're always on top of their game.

Team Member Services

People are our greatest asset. Our Team Member Services team (they're much more than your average HR department) doesn't just say it - they live it. They're responsible for everything from developing internship and leadership programs to making sure our entire company has the benefits, support and training we need to excel at our jobs. They help make sure our all of our people are taken care of so that we can better serve you and your business. After all, happy people equals happy clients!

Finance

Our budget managers plan for market swings and make sure we stay at the forefront of the mortgage industry.

Finance

Even though we always put relationships above transactions, we wouldn't be the #1 wholesale mortgage lender in the nation if we didn't keep a close eye on our finances. That important responsibility falls to our talented and calculating Finance team. They crunch the numbers, balance the books, manage our budget and make sure everything adds up - right down to the penny. They make sure we maintain enough funds to keep up with our brokers, so we can continue helping borrowers realize the American dream.

Secondary Marketing

We are constantly translating data into rates while making the lock process easy for you.

Secondary Marketing

The Secondary Marketing team has their finger on the pulse of the mortgage industry. Their computers look like the stock exchange as they constantly monitor the markets and analyze trends that impact our business. One of their most important responsibilities is to translate the data they uncover into rates for you and your borrowers so that we can keep our lock process simple and worry-free. Their job is to make yours easier - and they do it better than anyone in the industry.