SERVICING POLICIES THAT SERVE YOU AND YOUR BORROWER
At UWM, we want your borrowers to enjoy premium service even after their loan closes, which is why we service most of our loans for at least 12–36 months. In fact, we service over 100,000 loans at any one time. And although we occasionally do sell off our servicing, we make sure we protect your business in several ways. For one, we negotiate non-solicit agreements to protect your business for another 12–36 months. We also keep you top of mind with your borrowers by including your name and contact information on the monthly mortgage statement and through programs like Unite, UConnect, CLM and more, that last the entire life of the loan. In fact, we’re so sure our servicing policy will protect your business, we’ll give you $5,000 if a servicer proactively reaches out to your borrower during the non-solicit period.
Check out the video above to see what our CEO Mat Ishbia has to say about our servicing, servicing sales and the importance of partnership.
- UWM services most loans for at least 12–36 months
- Monthly mortgage statements include your name and contact information
- We negotiate non-solicit agreements to protect your business
- Unite, UConnect, CLM and other borrower retention programs never expire